The maintenance log of a lift: the appliance's traceability

The maintenance log of a lift traces the whole life of the appliance: its visits, its breakdowns, its repairs and its inspections. It is both an obligation and the tool that makes it possible to understand how a lift behaves over time.

What the log is for

An up-to-date log tells you immediately when the last visit took place, which parts have been changed, how many breakdowns the appliance has had. This memory is precious when deciding between continuing to maintain an old appliance and undertaking its modernisation.

What it records

• the maintenance visits and the operations carried out;
• the breakdowns, the stoppages and the call-outs;
• the technical inspections and their follow-up;
• the safety upgrade and modernisation works.

Repeat breakdowns, the signal not to miss

A lift that breaks down often is costly and degrades the service to users. The log, if it is kept, reveals these recurrences that memory does not retain. It is often the log that justifies, with figures to back it, a decision to modernise.

An ally of the modernisation decision

Modernising a lift is a heavy investment, often hard to arbitrate. The maintenance log provides the objective arguments that are too often missing: frequency of breakdowns, cumulative cost of repairs, age of components. Faced with an appliance that keeps stopping, this hard data makes it possible to calmly compare the cost of prolonged maintenance with that of modernisation, and to justify the decision to elected officials or the residents' committee.

Accessibility and modernisation

Modernising a lift is not only about making an old appliance reliable: it is often the chance to improve its accessibility, with stopping accuracy, signage and controls suited to people with reduced mobility and to the visually impaired. The log, by objectifying the age and condition of the appliance, helps seize this moment to address both issues together rather than come back to it twice.

A log shared between stakeholders

Several stakeholders revolve around a lift: owner, managing agent or landlord, maintenance company, technical inspector. Each holds a share of the information. A shared log, kept in one place, prevents the appliance's memory from fragmenting across parties and disappearing at the slightest change of provider or manager.

Tracking availability and breakdown rate

For users, what matters is not the number of maintenance visits, but the real availability of the lift. Tracking the breakdown rate and the length of stoppages, appliance by appliance, gives an objective measure of the service delivered. These indicators feed the dialogue with the maintenance company, justify a complaint when response times are not met, and flag the appliance that is too costly to keep running.

How long to keep the log

The maintenance log of a lift stays with the appliance throughout its life and is passed on when the owner or manager changes. Keeping the history over time is not just one more administrative constraint: it is what makes it possible to understand how an appliance behaves over ten or twenty years, to demonstrate the follow-up in the event of a dispute and to objectify the modernisation decision. A digital log avoids losses and makes this history available at any time.

Centralising the tracking with KARTES

KARTES keeps, for each lift, the history of its interventions, breakdowns and inspections, linked to its building and its provider. You spot the problem appliances, you track the deadlines and you have reliable data to arbitrate between maintenance and replacement.

Key points

• The log traces visits, breakdowns, inspections and works on the appliance.
• It informs the decision between prolonged maintenance and modernisation.
• Repeat breakdowns, visible in the log, are a key signal.
• Centralised tracking helps steer a fleet and arbitrate investments.