General terms and conditions of service KARTES

It was last updated on June 10, 2026

Article 1 Subject of the Act

These General Terms of Service (hereinafter CGS ) govern the terms and conditions for making the SaaS platform available Cards are provided. (hereinafter the Service ) by This is ODOWA SASU. (hereinafter referred to as ODOWA ) to its professional clients (hereafter referred to the Client ).

Subscription to the Service implies unreserved acceptance of these GCS.

Article 2 Description of the Service is amended as follows:

KARTES is a SaaS business mapping platform enabling the management of field interventions, inspections and inventories.The Service includes:

  • Access to the mobile application CARTES (iOS and Android) is also available;
  • Access to the web interface of the administration;
  • Hosting and storage of data;
  • The functional and security updates;
  • The standard technical support by email.

Certain features (AI analysis, voice transcription, team position sharing, etc.) may be included or reserved for certain tariff offers, in accordance with the grid published on kartes.io.

Article 3 Tariffs and invoicing

The current tariffs are published on It is called kartes.io. Subscriptions are billed monthly, at maturity, based on the number of active users recorded over the period.

ODOWA reserves the right to modify its rates at any time, subject to written notice (email or post) of at least 30 days.In the event of disagreement by the Client with the new tariffs, the latter may terminate under the conditions provided for in Article 6.

Article 4 Payment terms and conditions

Invoices are issued monthly and payable in sous. 30 days. from their date of issue, by bank transfer or SEPA direct debit.

Any delay in payment shall automatically and without prior notice entail the application of default interest at the statutory rate plus three (3) percentage points, as well as a lump sum compensation of €40 for recovery costs (Article L.441-10 of the Commercial Code).

A persistent delay in payment beyond 30 days after notice is given remained ineffective may result in the immediate suspension of access to the Service, without prejudice to other legal remedies.

Article 5 Duration of service

The contract is concluded for an indefinite period of time from the first monthly invoice and is tacitly renewed each month.

Each Party may terminate it at any time, under the conditions provided for in Article 6.

Article 6 Resilience is also applicable.

6.1 Termination at the initiative of either party

Either party may terminate the contract at any time by giving written notice notified by e-mail or registered mail, with a minimum duration of:

  • 30 days. for subscriptions purchased less than 12 months ago;
  • 60 days. for subscriptions purchased 1 to 5 years ago;
  • 3 months to go. for subscriptions purchased more than 5 years ago.

Current subscriptions remain billed normally during the notice period.

6.2 Cancellation for failure to comply

In the event of a serious breach by one of the parties of its obligations, the other party may terminate the contract outright, upon notice addressed by registered mail with acknowledgement of receipt and remaining ineffective for 30 days..

Article 7 Intellectual property is protected by law

MAPS including but not limited to the source code, trademarks, databases, artificial intelligence algorithms, graphical interfaces, educational content and all elements that make up the platform is and remains the exclusive property of ODOWA SASU.

The Client enjoys a right of use Personal, non-exclusive, not assignable and not transferable, limited to the duration of his subscription and solely to the needs of his business.

Nothing herein shall be construed as a transfer of intellectual property rights to the benefit of the Client.

Article 8 Data of the client

The data entered, imported or produced by the Client in KARTES (hereinafter Client Data ) remain the exclusive property of the Client.

ODOWA acts as a sub-processor within the meaning of the General Data Protection Regulation (GDPR) on behalf of the Client, who remains the data controller. Privacy policy.

Article 9 Portability and deletion of data

Upon termination of the contract, the Client may request, within a period of 30 days., the export of its data in a structured and machine-readable format (CSV, JSON, GeoJSON depending on the nature of the data).

After this period, the Client Data will be permanently deleted from ODOWA's systems within a maximum period of 90 days., with the exception of data subject to a legal conservation obligation (in particular accounting data kept for 10 years).

Article 10 Availability and responsibility

ODOWA is committed to providing the Service with diligence and professionalism, as part of a obligation of means..

ODOWA cannot be held liable for interruptions of the Service resulting from events beyond its reasonable control, including: cases of force majeure, failure of third-party infrastructure providers (host, telecom operator), planned maintenance operations notified to the Client, or non-conforming use of the Services by the Client.

The liability of ODOWA, from all causes, is capped at the amount of sums actually paid by the Client under the last 12 months preceding the fact generating the damage.

ODOWA will not be held liable under any circumstances for indirect damages, loss of luck, lost profits, damage to image or commercial losses suffered by the Client.

Article 11 Confidentiality is not required.

Each party undertakes to keep strictly confidential any information of a commercial, technical, financial or strategic nature exchanged in connection with the execution of the contract, for the duration of the agreement and for a period of 3 years old as of its expiration.

Article 12 Modifications to the CGS

ODOWA reserves the right to modify these CGS to reflect technical, legal or commercial developments.

Any substantial modification will be notified to the Client by email at least 30 days before its entry into forceThe Client may, in case of disagreement, terminate under the conditions of Article 6. failing termination within this period, the new CGS shall be deemed accepted.

Article 13 Law applicable and jurisdiction

These CGS are subject to French French.

Any dispute relating to their interpretation, execution or termination shall be subject to the exclusive jurisdiction of the Tribunal. The court of commerce of Paris, after a prior attempt at amicable resolution of a maximum duration of 30 days.

Contact

For any questions relating to the present CGS:
This is my e-mail: [email protected]
Courier: ODOWA, located at 6 rue d'Armaillé, 75017 Paris